Service Warranty

New Braunfels Flooring warranties the workmanship of your flooring installation for one year after the completion of work. All workmanship is guaranteed to be first quality. Should any defects due to faulty workmanship become apparent, New Braunfels Flooring will correct the problem free of charge.

Product Warranty

If you think that there is a defect in your flooring product that is covered by product warranty, you must notify New Braunfels Flooring immediately to file the claim with the Manufacturer.

Contact us by email at:
Be sure to provide:
1. A full and detailed description of the problem
2. Photos that show the problem
3. Original proof of purchase